Privacy Policy

Effective Date: 5/26/2025
Last Updated: 5/26/2025

Tech 9, Inc (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL], use our services, or engage with us via SMS.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Company information
  • Any other information voluntarily provided by you

b. Technical Information

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on site
  • Cookies and similar tracking technologies

c. SMS Information

If you opt in to receive SMS messages, we may collect and store your mobile number and message history related to our communications.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services
  • Communicate with you (email, SMS, or phone)
  • Send marketing and promotional materials (with consent)
  • Improve our website and services
  • Ensure security and prevent fraud

3. SMS Marketing and Communications

By providing your mobile number and opting in, you agree to receive recurring marketing and informational text messages from us. These messages may include updates, service notifications, promotional offers, or alerts.

Message and data rates may apply. Message frequency may vary. You can opt out at any time by replying “STOP” to any message or by contacting us directly.

We do not sell your phone number or share SMS-related data with third parties for their marketing purposes.

4. Sharing of Information

We may share your information with:

  • Trusted third-party service providers (e.g., email/SMS platforms, analytics tools)
  • Legal or regulatory authorities if required by law
  • Affiliates, contractors, or consultants bound by confidentiality agreements

We do not sell your personal information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site usage, and assist in our marketing efforts. You can manage your cookie preferences in your browser settings.

6. Data Security

We implement industry-standard security measures to protect your personal data, including encryption, secure servers, and regular vulnerability testing. However, no system is 100% secure, and we cannot guarantee absolute protection.

7. Your Privacy Rights

Depending on your location, you may have certain rights, including:

  • Access to your data
  • Correction or deletion of your data
  • Withdrawal of consent for marketing communications

You can exercise these rights by contacting us at [insert contact email or form].

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Tech 9, Inc
1651 Crossings Pkwy, Westlake, OH 44145
(216) 800-5000‍